Neunaber Technology LLC (Neunaber) warrants its products to be free of defects in materials and workmanship for three (3) years from original date of purchase. During this period, Neunaber will repair or replace, at our discretion, the defective product at no cost. Products must be shipped to our office at the customer's expense; however, there is no charge for shipping the product to you from our office.
- This warranty does not cover products that are damaged through negligence, misuse, alteration, or incorrect/faulty power supply; nor does it cover consequential damages resulting from defects in materials or workmanship.
- The original purchase must be from Neunaber or one if its authorized re-sellers.
- This limited warranty is not transferable and does not apply to products purchased secondhand.
- If a product cannot be repaired or replaced with the same model, it will be replaced with a similar model.
Beyond three (3) years, we may, at our discretion, repair our product at no cost, provided that the product is repairable and we have the components to do so. In this case, shipping costs shall be the responsibility of the customer.
Exceptions to this policy are as follows:
- Power supplies and other accessories are warrantied for one (1) year only.
- There is no warranty for apparel.
This Limited Warranty is subject to change at any time.