Shipping

Unless otherwise specified, all products are stocked and will ship the next business day after your payment has cleared. Orders received after 9 a.m. PST may ship the next business day.

To calculate your shipping cost, add items to your cart and use the Shipping Calculator. If you have a special shipping request, please contact us before you order; otherwise, you order will be delayed.

Shipping times shown by the Shipping Calculator are estimates only. We do not guarantee shipping times and will not refund shipping costs for delayed shipments. We do not offer an overnight service.

USA

Free Shipping is typically via USPS First Class Package Service, although we reserve the right to ship using any method we choose.

If you require Signature Delivery, please contact us before ordering.

We can ship to APO/FPO (military) addresses, but please let us know if customs forms are required for shipments to your address.

International

To ensure quick and reliable international delivery, we now offer expedited shipping via DHL at a discounted rate. If you do not choose this option, we will not be liable for lost shipments.

Your address must be in the Latin alphabet.

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Contact your local customs office for further information.

Transit times for Standard Shipping vary greatly and depend on destination country/customs/season.

Ship Option Carrier / Class Typ. Delivery Time Tracking Signature Insured
DHL DHL Express 3 days yes yes yes
Express USPS Priority Mail Express 1-3 weeks yes yes yes
Priority USPS Priority Mail 2-4 weeks yes no no
Standard USPS First Class Package 2-6 weeks no no no

 

Standard Shipment Notifications

Countries that support USPS E-DELCON have tracking numbers that start with "LZ" and include delivery confirmation.

All other countries have tracking numbers that start with "LJ" and are only tracked to the point of departure in the USA.